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Our Story

Louise Grant, the founder of Approved Healthcare has been an active volunteer within her community and church since 2009. As she worked with people from different areas of life, she immediately saw an urgent need to help those less fortunate than herself.

With the encouragement and support of her Pastor and others within her church community, Louise and her good friend Joan Lee, a Registered Nurse, started a monthly health clinic on a volunteer basis. They had health professionals from the UFT School of Dentistry share their knowledge by speaking on relevant topics, as well as Public Health and their Mobile Dental Clinic, who provided free dental care for those in need. 

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Louise and Joan brought in more volunteers such as; Cardiologists, Pharmacists and OB/GYN’s; speakers from Sunnybrook Health Center on men’s prostate health; Psychologists informing the public about the importance of maintaining good mental health; the community health clinics such as Black Creek and Unison provided awareness on the many programs that are available for the public. And it didn’t stop there.

To ensure a higher level of support and awareness for the need to help others within the community, Louise and Joan met with their local MP plus sent letters to the Premiere outlining their concerns for the health of the people in the community. Taking this type of action gained them the support and volunteered help from the Public Health Mobile Dental Clinic.

A new chapter in Louise life has started as she continues to build and grow this Caregiver Placement Agency which she has named “Approved Health Care Services Inc.” dba Approved Healthcare.

“We are all meant to take care of one another” is the inspiring belief of Louise, Joan and the team at Approved Healthcare.

Proud SickKids Donor

Louise Grant, founder and owner of Approved Healthcare, is proud to support The Hospital for Sick Children, a leader in children’s health, research and care, and one of the top children’s hospitals the world.

SickKids provides family-centric care and its mission is to “globally to improve the health of children through the integration of care, research and education”.

SickKids groundbreaking scientific discoveries have since gone on to change child health outcomes, education, and policy and we are proud to aid them in this journey.



Supporter of Sick Kids Hospital


Our mission is to serve and enrich the lives of those in need of non-medical health support and services in our local community of Etobicoke, Richmond Hill and North York. The experience, knowledge, and compassion of our carefully selected and professional Personal Support Workers are the foundation of the services we offer.

What we look for in a Caregiver?

Our caregivers are the front line of who we are as a caregiver placement agency. Therefore, it is imperative that we screen everyone on our team to the best of our ability.  Besides the learned skills required to become a PSW, we also look for their “soft skills” or “people skills”. We have our own particular process we use to vet our caregivers to ensure they are respectful of others and effective in all aspects of our services.

Matching Our Clients with our Caregivers- We take this process seriously

When we schedule a caregiver to work with our clients, we arrange for the most qualified not only professionally, but just as importantly by personality. This ensures there is a mutual like and respect for each other. We want you to feel happy, safe and secure while in the company of our caregivers.  

People skills or soft skills, as some call it, are key to any relationship and so we look to hire caregivers who have compassion, empathy, respect for all people, and a sense of humour is in the mix too.


One of our goals at Approved Healthcare is to inform you about programs and services that are available to help ease your financial burden from healthcare costs.

The following are programs that may apply to your health care needs, as well as how to save on private caregiver service costs. Click on any of the program headings below to get more details.

Dental Care for Low-Income Seniors

Did you know there are discounted Healthcare Programs available, and not just for seniors but people who have serious health issues?

We want to help you to Get Informed!

Dental care for low-income seniors

Learn how to access free, routine dental care for eligible seniors 65 years or older, through the Ontario Seniors Dental Care Program. The program is designed to support low-income seniors.


You can apply for the program if you:

  • are 65 years of age or older
  • are a resident of Ontario
  • meet the income requirements.
  • have no other form of dental benefits, including private insurance or dental coverage under another government program such as Ontario Works, Ontario Disability Support Program or Non-Insured Health Benefits

Click here to learn more:   https://www.ontario.ca/page/dental-care-low-income-seniors

Trillium Drug Program

The Trillium Drug Program helps Ontarians pay for their high prescription-drug costs. This plan covers more than 4,400 prescription drugs currently available through the Ontario Drug Benefits (ODB) Program

You should apply if you:

  • live in Ontario
  • have a valid Ontario health card number
  • do not have an insurance plan that pays for 100% of your drugs
  • spend about 4% or more of your after-tax household income on prescription-drug costs
  • do notalready qualify for the Ontario Drug Benefit* program

Details can be found on the website:


or by calling:

1-800-575-5386 (toll free)

1-800-387-5559 (TTY)

416-642-3038 (in Toronto area)

Ontario Drug Benefit Program (ODB)

You will qualify for the Ontario Drug Benefit (ODB) program when you turn 65 years old or because of specific circumstances.

Click here to learn more:           


Local Health Integration Network (LHIN) Do Not Pay HST!

If you are eligible to receive services from LHIN caregivers (lower rates), and you also have a private caregiver, then you do NOT have to pay HST for private care during the duration of receiving LHIN caregiver services.

Click here to find the LHIN office in your area: http://www.lhins.on.ca/

Family Caregiver Tax Benefit Info - Tax credits for families who personally care for their loved ones.

The family caregiver amount (FCA) is a non-refundable tax credit that helps Canadians with the costs of caring for a dependent with a physical or mental impairment who is living with the taxpayer.

Click Here to Learn More.

Assistive Devices Program

If you have a long-term physical disability, you can get help paying for equipment and supplies when you qualify for the Assistive Devices Program.

Click Here to Learn More

Feel free to send us your request for information and we will get back to you asap.

​Our Service hours 24/7
or as per your request.

Office hours to call
between 8 am – 8 pm.


North York
Richmond Hill

Approved Healthcare

301 Rexdale Blvd, 2nd Floor, 
ON M9W 1R8